A Key Puzzle Piece: Target Marketing

Without a Target Market is Without a Direction

99.99% of the time, you, as a business owner have a clear understanding of who you’re targeting and what niche they’re in. You know exactly what their demographic, social, and economic background is and you’re using that to your advantage to better target those who you want your product to reach.

Along with all the other key steps and activities you need to figure out and decide on before your business is even actualized, pinpointing who your target market is one of them (or at least should be!) I mean, if YOU don’t know who your product is catered for, who is going to be inclined to purchase it? If you don’t know, they don’t know. It’s like shooting a dart without any sense of direction … what makes you think that a directionless shot is going to reach the bullseye? In fact, chances of that dart reaching anywhere near the bullseyes are slim to none.

And as a business owner, you would never want to spearhead and build the foundation of a business aimlessly wandering, hoping that you’ll attract just about anyone 😳.

The Importance of Target Marketing

Target marketing is a strategy that breaks large markets into smaller segments to concentrate on a specific group of customers within that audience. Most often, businesses segment based on characteristics such as demographics, psychographics, business industries, and geographic areas. Demographics consist of age, gender, education, marital status, race, and religion. Psychographics consist of values, beliefs, interests, personality, and lifestyle. Business industries consist of the actual industry. And finally, geographic areas consist of neighbourhood, area code, city, region, and country.

Now, some of you might be asking, “why is it important to have a target market?” Don’t you want to be able to serve everyone, and not just a specific and limited niche of customers? Won’t you get more customers if you attract everyone? The more the better, right? Well … not really.

When it comes to the world the marketing, things work a little differently around here. If you’re trying to attract everyone, it’s going to be challenging reaching anyone. Why? Because vague and generic messages that could appeal to anyone aren’t going to resonate as well with everyone. Are you starting to get the pattern here hehe 🤭? People like feeling special and personal, so specific and direct communication is the way to go if you want to reach your optimal audience. Having a personal message also means that you are more likely to attract and convert high-quality leads and bridge stronger customer relationships, which is always good 😌!

Target Marketing: Part of a Bigger Puzzle

As a business, you have priorities and constraints on your resources. Most likely, you don’t have the capacity or capability to effectively reach everyone with your message. With these limitations, target marketing allows you to focus on your best potential customers and compete successfully.

Because of its importance, target marketing is part and parcel of a comprehensive and inclusive marketing strategy. It’s one of the key puzzle pieces to your complete strategy, and a puzzle is never complete with even one piece missing. So, make sure you don’t lose that one critical piece 🙂!

Why Is Chinese Marketing So Important For My Business?

Welcome to Vancouver: A Diverse City

If you own a business or work in one, you probably know that the majority of your client base is multicultural and consists of different backgrounds and heritages. Heck, even if you’re an everyday resident of Metro Vancouver, you know that you live in an inclusive city. Am I right or am I right? Just take a look around outside … I think I’ve proven my point hehe.

As of 2017, Vancouver is the “most ‘Asian’ city outside of Asia.” That’s a bold statement by the Vancouver Sun, but what exactly does that mean? Well, let’s take a look at some other cities and their facts first. 33% of San Francisco’s residents have Asian backgrounds. That number is 21% for London, England. 35% for Metro Toronto. And 19% for Sydney, Australia. While these percentages seem relatively high, Vancouver tops all of them with a whopping 43% of residents with Asian backgrounds.

If you’re not considering or marketing towards your Asian audience, you’ve just lost 43% of your potential customers. Just like that. In Vancouver alone, the population of Chinese residents was 499,175 in 2016. Those with the Chinese languages as their mother tongue were 385,355. In 2018, those numbers have exponentially grown, giving way for a bigger Chinese market to expose your offering to. Considering the vast number of Chinese residents living in Vancouver, it’s unmistakeably important for your business to engage in this niche form of marketing.

Why You Should Invest in Chinese Marketing

So, why is Chinese marketing important for your business? Why should your business focus and engage in it? Well for starters, it’s different than traditional marketing. The format, the style, the message, and obviously, the language is also different. Have you ever seen an ad (or anything for that matter) that doesn’t exactly speak to you or maybe even confuses you? Yup, we’ve all been there, and on the business end, you definitely don’t want your audience to ever feel that way. But by catering your marketing strategies with niche segments, you connect and relate with them on a more personal level. With this, your business resonates with your audience stronger and longer. And who wouldn’t want that? 😌

Another reason? It’s all in the facts and numbers. The sheer amount of individuals living in Vancouver who are Chinese and/or speak Chinese languages are substantial enough that it could actually be detrimental for your business to ignore this market. By ignoring the Chinese market, you are literally crossing off (probably!) millions in profit that could be expended by this segment. And we’re not even accounting for those who live around the world and in China who your business could also be reaching! Speaking of which …

Without a doubt, China is a big player in the global market, if not one of the biggest. In fact, they are the world’s number one trading nation and manufacturer by output. Their GDP growth rate over the past three decades has consistently exceeded 7%. Their household incomes are increasing, with more than 300 million citizens considered middle class. Just to list a few as there are many more facts than we have time for. And with such a big player, their social and economic prowess is transforming businesses. Because of this, you want to make sure that your business jumps on board too before it’s too late. And hey, you don’t ever want to be the last player in the game 😳.

Why Not?

If you were debating before whether to invest in Chinese marketing, I hope you’re debating no more. I mean, all of the reasons point towards a yes, so why not? In fact, it will probably be one of the best decisions you’ve made for business. You can thank me later 😜.

How to Be A Better Social Media Marketer

We all want to improve and become better versions of ourselves – personally and professionally. It’s human nature to want to strive for the best. But, in the realm of social media marketing, how exactly can we become better marketers? In fact, with almost every business on social media, how can you stand out from your competition and be a better marketer?  Fear not, we’ll tell you exactly how.

1. Create a game plan and stick to it

The first step to becoming a better marketer is simple: Conceptualize your strategy and stick with it. Before you even do any sort of marketing, you need to have your strategy set in place so nothing gets side-tracked and your content doesn’t fall through. Also, keep in mind that you should be satisfied with your strategy enough that you would only want minor changes, or else your business and your principles could be easily swayed.

Your strategy should be set like a SMART goal: specific, measurable, attainable, relevant, and time-based. You want to make sure that your strategy is specific enough to target audiences, measurable enough for results and conversions, attainable for your resources, relevant for your audience, and time-based so you can see it through within a number of months or years.

With your strategy set, you’re good to go.

2. Treat each channel as an individual entity

There are several social media platforms for you to market on – Facebook, Instagram, Reddit, YouTube, and so on. While it may be tedious to think of a separate marketing strategy for each channel, if you want to market properly and be a better marketer, this is the way to go.

For each channel, you need to adjust your strategy depending on the audience and demographics for that channel and publish content that appeals to them. Posting the same content for every single channel isn’t going to be helpful because (1) your audience will become bored of seeing the same thing and (2) what appeals to one demographic may not appeal to another. So, make sure you strategize your plan for each channel separately if you really want to become a better social media marketer.

3. Embrace Blunders

We’re all human and sometimes we make mistakes. It’s inevitable and nothing to be ashamed of – especially in the fast-paced world of social media. If you ever face blunders or hiccups when posting anything, embrace them. That’s not to say that you should publicly announce minor grammatical errors, but don’t delete the post. Most likely, some followers have already seen it and they are more likely to notice continuous re-posts. But for bigger hiccups, you should always proactively respond in an appropriate and actionable manner. Your followers will definitely appreciate this, and you will be perceived as a better business – and you know perception is key.

And there you have it, exactly how you can become a better social media marketer. We’re all still learning and improving, so it’s always a climbing ladder to becoming a better marketer.

3 Free Tools Every Social Media Manager Needs

We love social media (we really do!). But because we do so much with social media, we realize it takes a lot of time and planning to run your accounts flawlessly. From curating content to designing graphics for posts, there is no shortage of work for a Social Media Manager (like me!). There’s also no shortage of digital tools that claim to make a Social Media Manager’s life easier. With so many different options, it can be tough to know what’s the best. I’ve used my fair share of online tools to help me in my job and from putting countless platforms to the test, I’ve found three I can’t live without.

1. Trello

Trello is like sticky notes on crack. If you love to visualize projects and timelines, Trello is the tool for you. Whether you set it up it like a KanBan board (like I do) or use it to organize campaigns across different social channels, Trello can help you collaborate with your team (yup, you can have multiple people on a single board) to classify content and make it an easier process to create, edit, and approve.

For me, Trello helps me track the tasks I have to do, what tasks are in progress and which are blocked. I also have a column for “today,” where I can move the cards I’ll (hopefully!) complete that day. Trello is super flexible and the possibilities are endless, so you can easily find what works best for you and your team.

2. TweetDeck

If you’re monitoring multiple Twitter accounts for your company, TweetDeck is the tool for you. When I first looked at TweetDeck I saw it as a flurry of activity I needed to monitor and I’m not going to lie, it freaked me out a bit. But once you get the hang of TweetDeck, you’ll come to love its nonstop, ever-changing craziness. TweetDeck allows you to add columns like your home feed, mentions, and messages so that you can see all the activity that’s going on across all your accounts simultaneously – that’s right, no more logging in and out of accounts constantly. My favorite part is that it lets you schedule Tweets to go out at a later date or time – no need to get up to Tweet early in the morning! 😉

3. Canva

There’s no doubt that social media requires designing content. If you’re like me, you won’t want to bother your designer for a measly Instagram image announcing what event you’ll be attending on the weekend when he has much more important things to work on; you’ll try to make a killer graphic yourself. Though I’m ashamed to admit it, there was once a time many moons ago where I would try anything to make a decent-looking graphic quickly, including trying to maneuver images and text over one another in Microsoft Word to create something that vaguely resembled a poster or an Instagram image. With Canva, that struggle is no longer. From Instagram stories to Facebook posts, Canva has it all. You can choose a template to customize or create your own from scratch. I use Canva to create event announcements, Instagram story graphics, and other visuals for Facebook, Twitter, and Instagram. It’s simple to use but it can look like you hired a professional designer to create a campaign for you. The best part is, it’s free!

Of course, digital tools aren’t what’s going to make or break your career – only your skills and knowledge can help you grow into the professional you want to be. That said, my job would be a lot more difficult without having some tools to help me along. Trello, TweetDeck, and Canva make my life easier, my tasks more manageable, and my content look much better.